Best Amazon Reimbursement Softwares

Reimbursement management is an important but often overlooked concern in operating a successful Amazon FBA business. Inventory gets lost, damaged, or misreported, and often, the FBA seller finds themselves having to claim reimbursements. However, claiming reimbursement via Amazon can be a complex and time-consuming process, especially for larger sellers. That's where Amazon reimbursement tools come into play, offering services to automate and streamline the claims process.

This blog will walk you through leading Amazon reimbursement software, each designed to help sellers recover lost money efficiently.

1. Getida

Overview: Getida offers a completely hands-free Amazon FBA reimbursement management service—perfect for sellers who prefer minimal involvement in the claiming process. Most of the work is automated, reducing the seller's burden.
Fee: 25% of recovered funds.
Pros:
- Fully automated process with minimal involvement by the seller.
- Ideal for busy sellers or larger businesses with frequent claims for reimbursement.
Cons:
- A high commission of 25%, reducing the total recovered funds.
Best For: Large-volume sellers or businesses requiring full automation and willing to pay higher fees.

2. Helium 10 Refund Genie

Overview: Helium 10's Refund Genie is part of its broader suite of Amazon seller tools. Unlike Getida, Refund Genie requires more manual effort, as sellers must identify and submit claims themselves. However, no percentage-based fee is charged for using the tool.
Fee: Included in the Helium 10 subscription; no percentage-based fee.
Pros:
- No percentage cut from recovered funds, allowing sellers to keep more.
- Part of the comprehensive Helium 10 suite, which offers other useful tools like keyword research and listing optimization.
Cons:
- Claims must be found and submitted manually, which can be time-consuming.
Best For: Helium 10 users willing to manage claims in-house to save on recovery fees.

3. Sellerboard

Overview: Similar to Helium 10, Sellerboard provides a manual tool for identifying reimbursement claims. It offers valuable financial analytics that can help businesses track profitability while managing reimbursements.
Fee: Subscription-based, with a two-month free trial available.
Pros:
- No recovery fee—what you recover is yours to keep.
- Comprehensive financial management and analytics tools.
Cons:
- Requires manual claim submissions, which can be burdensome for larger sellers.
Best For: Sellers seeking financial insights beyond reimbursement tracking who don’t mind submitting claims manually.

4. Sellerize

Overview: Sellerize provides a subscription-based tool for managing reimbursements, giving sellers the tools they need to submit claims manually. The platform is affordable and user-friendly, making it ideal for smaller sellers.
Fee: Subscription-based.
Pros:
- No recovery fee—subscription-only.
- Offers tools beyond reimbursements, making it a versatile seller platform.
Cons:
- Requires manual claim submissions, which can be time-consuming for busy sellers.
Best For: Small sellers looking for an affordable subscription-based option and who can handle their claims.

5. DimeTyd

Overview: Automates the process but also includes dedicated case managers to monitor and file claims on the seller's behalf. They ensure compliance with Amazon’s Terms of Service while offering detailed reporting on recovered reimbursements.
Fee: 25% of recovered funds, with transparent billing.
Pros:
- Offers customized settings for claim recovery based on seller needs.
- Dedicated case managers ensure daily claim management and quick response times.
- In-depth auditing of over 50+ reimbursement scenarios, from inbound shipments to returns.
Cons:
- A 25% commission fee, which may be higher than some other services.
Best For: FBA sellers seeking a fully managed, transparent reimbursement service with minimal involvement, but who are okay with the 25% recovery fee.

6. Seller Investigators

Overview: Like Getida, Seller Investigators handles the entire claims process automatically. Sellers can rely on the platform to identify and file claims without oversight.
Fee: 25% of recovered funds.
Pros:
- Fully automated process, saving time for sellers.
- High success rate for claims.
Cons:
- High recovery fee (25%).
Best For: Sellers looking for a fully automated solution who don’t mind paying the 25% recovery fee.

7. Refund Sniper

Overview: Refund Sniper provides an automated reimbursement recovery service but charges a higher recovery fee than other tools. It’s ideal for sellers who prioritize convenience and don’t mind paying more for a premium service.
Fee: 30% of recovered funds.
Pros:
- Fully automated process, ideal for hands-off sellers.
Cons:
- Higher recovery fee (30%) than competitors.
Best For: Sellers who value convenience and are willing to pay a premium for a hands-off solution.

How to Select the Right Reimbursement Tool for Your Business

Fee Structure: Decide whether a subscription model like Helium 10, Sellerboard, or Sellerize makes the most sense for your business, or if a percentage-based fee model like Getida or DimeTyd suits your needs better.
Automation vs. Manual Work: Getida and Seller Investigators are fully automated, while Helium 10 and Sellerboard require more manual work. Consider how much time you can dedicate to the claims process.
Business Size: Larger sellers with high recovery potential may benefit from fully automated solutions, while smaller businesses may prefer subscription-based tools to manage costs effectively.

Conclusion

Amazon sellers can recover significant amounts of lost money by using reimbursement tools. Whether you prefer a hands-free, automated service or a more affordable subscription-based tool, this blog presents various options to fit your business size and operational needs. Choose the tool that best aligns with your requirements and start recovering your lost funds today!

If you need personalized guidance or help fine-tuning your strategies, Superfuel AI can assist. Our AI-powered assistant analyzes 36+ key Amazon metrics to identify and address the root causes of sales fluctuations, helping you optimize your storefront and boost sales. Reach out to us at [email protected].

Ben Mathew, Amazon Expert

Ben Mathew is a co-founder at Superfuel, a sales assistant for Amazon sellers. In the past, Ben and his team of e-commerce specialists and software engineers have launched 40+ new brands on Amazon, taking them from zero to bestsellers. In his free time, he is either learning from other top sellers or encouraging his 3 daughters in their love for reading. He is reachable at ben [at] superfuel.io.